Privacy policy
Last updated: 10 October 2026
This Privacy Policy explains how Tatvamazi ("we", "us") collects, uses and protects your information when you visit or buy from our website.
Information we collect
- Contact and order details: your name, phone number, email address, and shipping and billing address.
- Payment details: payments are processed by our payment partner, Cashfree Payments. We do not see or store your full card, UPI or bank details.
- Website usage: basic information such as your device, browser and pages visited, collected through cookies to keep the website working.
- Partner referrals: if you arrive through a partner's link or use a partner's code, a cookie records which partner sent you so they can earn their commission.
- Partner programme: if you apply to become a partner, we collect your name, email, phone number, social media page and UPI ID to review your application and pay your commission.
How we use your information
- To process, ship and deliver your orders
- To send order updates and tracking details
- To answer your questions and support requests
- To prevent fraud and meet legal and tax requirements
- To send offers, only if you choose to receive them (you can unsubscribe any time)
Who we share it with
We share only what is needed with:
- Shopify, which hosts our online store
- Cashfree Payments, which processes your payment
- Shiprocket and its courier partners, who pick up and deliver your order
- GoAffPro, which runs our partner programme and tracks partner referrals
- Government authorities, when required by law
We never sell your personal information.
Data security
We use trusted service providers with secure, encrypted systems. No method of storing data online is 100% secure, but we take reasonable steps to protect your information.
Your choices
You can ask us to see, correct or delete your personal information by writing to tatvamazihq@gmail.com.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Contact
Tatvamazi (Proprietor: Vikas N S)
Door No. 17/237/B, Church Road, Payyattuvila, Venganoor, Thiruvananthapuram, Kerala 695501
Email: tatvamazihq@gmail.com
Phone / WhatsApp: +91 94009 90500